Returns & Exchanges
At Xiaomi Crowdfunding, we stand behind our innovative electronics and offer a 30-day return window for items in their original packaging. We strive to ensure your satisfaction with every cutting-edge gadget you support through our platform.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the 'Return Item' button for the specific electronics device you wish to send back.
- 2.Pack with Care
Secure the product in its original Xiaomi Crowdfunding packaging, ensuring all accessories, cables, and manuals are included to qualify for a full refund.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our technical team inspects the device and confirms its condition, your refund will be processed back to your original payment method within 5-7 business days.